How do I return an order?

For most deliveries your package should contain information on your different return options however if this is missing or if you have a further query regarding your return please just get in touch with us at or by using the in-app chat and we can advise as well as send you a return slip.

It’s worth bearing in mind you cannot return items purchased on Mallzee to store. If you let us know when you are intending to return an item by dropping us an email we’ll make sure your return is processed as speedily as possible!

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